okbagi's Terms and Conditions

Introduction and Consent

okbagi ("we", "our" or "platform") operates an online gaming and betting service for players in Bangladesh. These terms and conditions ("Terms") apply to the use of any service on the okbagi platform, including the website (okbagi.lat), mobile version, live casino, slots, cricket betting, and other gaming services.

By accessing the platform or registering an account, you confirm that you have fully read, understood, and agreed to comply with all of these terms and conditions. If you do not agree with any part of these terms, please do not use our platform.

Eligibility and Registration

Age Requirement

To create an account or use any service on okbagi, you must be at least 21 years of age. This platform is for users aged 21 and above only. We may request proof of identity at any time to verify age, and we reserve the right to immediately close accounts belonging to minors.

Registration Requirements

• Each individual may create only one account.
• All information provided at registration must be completely truthful, accurate, and up to date.
• Your personal details, banking information, and identity documents must be your own.
• Opening an account in another person's name or using another person's details is strictly prohibited.
• It is entirely your responsibility to keep your account login details confidential and not to share them with any third party.

Geographic Restrictions

okbagi primarily serves players in Bangladesh. Registration or use of services from certain countries or regions may be restricted. It is entirely the user's responsibility to comply with applicable local laws.

Account Management

Keeping your okbagi account secure is your personal responsibility. Please follow the guidelines below:

• Your password must be a strong and unique combination, and you should change it regularly.
• If you suspect unauthorized access to your account, notify our support team immediately.
• Always review the balance, bet history, and transaction records displayed in your account.
• To change your account details, please contact our support team.

Identity Verification (KYC)

In the interest of safety and security, okbagi may at any time ask you to complete an identity verification process. This may include a National Identity Card (NID), passport, bank statement, or other relevant documents. Withdrawals or certain services may be temporarily suspended until verification is complete.

Deposits and Withdrawals

Deposit Terms

okbagi currently accepts the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount for all methods is ৳100.

• For deposits, use only a payment method registered in your own name.
• Deposits made through a third party or using borrowed funds are not permitted.
• All deposits are processed in Bangladeshi Taka (৳ / BDT).

Withdrawal Terms

• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawal requests are generally processed within 10 to 45 minutes.
• The minimum withdrawal amount is ৳800.
• All applicable wagering requirements must be met before a withdrawal can be made.
• If identity verification is pending, the withdrawal process may be delayed.

Bonuses and Promotions

Welcome Bonus

okbagi offers new players a 120% bonus on their first deposit, up to a maximum of ৳15,000. The wagering requirement for this bonus is 20 times (20x).

General Bonus Terms

• The welcome bonus applies only once per player.
• The applicable wagering requirements must be met before bonus funds can be withdrawn.
• Bonus offers must be used within the specified time limit, otherwise they will be considered void.
• okbagi reserves the right to modify, suspend, or cancel any bonus or promotion at any time.
• If evidence of bonus abuse or fraud is found, the bonus and any associated winnings will be forfeited.
• Claiming bonuses through multiple accounts is strictly prohibited.

VIP and Loyalty Program

okbagi's VIP program has 5 tiers: Bronze, Silver, Gold, Platinum, and Diamond. Each tier comes with a weekly cashback benefit:

• Bronze — up to 0.3% weekly cashback
• Silver — up to 0.6% weekly cashback
• Gold — up to 0.9% weekly cashback
• Platinum — up to 1.2% weekly cashback
• Diamond — up to 1.5% weekly cashback

Advancement to a VIP tier depends on active participation and gaming activity on the platform. okbagi reserves the right to modify or revise VIP benefits at any time.

Gameplay and Fair Play

okbagi is committed to ensuring a safe and fair gaming environment. All games are operated in accordance with fair play principles and are secured with SSL encryption.

• All game outcomes are automated and not predetermined.
• Bets or winnings arising from any error or technical issue may be voided.
• okbagi is not obligated to pay out rewards resulting from a technical error that are clearly incorrect or abnormal.
• In the event of a network disconnection, the outcome of the game at that time will be determined according to the server record.

Prohibited Activities

The following activities are strictly prohibited on the okbagi platform. Violation of these prohibitions will result in immediate account closure and all balances may be forfeited:

• Fraudulent activity or any form of bonus abuse.
• Creating multiple accounts under one person's name.
• Attempting to interfere with or hack gaming software.
• Placing bets using any automated bot or software.
• Using the platform for money laundering or illegal financial activities.
• Engaging in harassing behavior toward other players or okbagi staff.
• Creating an account using a false identity or incorrect information.

Privacy and Data Protection

okbagi places the highest priority on protecting your personal information. Our platform uses SSL encryption technology to keep all data secure. Full details of how your information is collected, stored, and used can be found on our Privacy Policy page.

• Your personal information will never be sold to third parties.
• Your information will not be disclosed externally except where required by legal obligation.
• You may request to update or correct your own information at any time.

Responsible Gaming

okbagi believes that gaming is a form of entertainment and should never be a source of financial or mental distress. We place the highest importance on responsible gaming. For more details, please visit our Responsible Gaming page.

• This platform is for users aged 21 and above only.
• Gaming is for entertainment — do not treat it as a way to recover lost money.
• Set your own budget and stay within your limits.
• If you notice signs of gaming addiction, take a break immediately and seek help.
• At your request, we can temporarily or permanently suspend your account.

Account Termination

okbagi reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

• Violation of any part of these terms and conditions.
• If evidence of fraud, deception, or illegal activity is found.
• Failure to complete identity verification or provision of false information.
• If evidence of being a minor is found.
• If the account has been inactive for an extended period of time.

You may also request to close your own account at any time. The terms and conditions of any pending bonuses will apply before the account is closed.

Limitation of Liability

To the maximum extent permitted by applicable law, okbagi is not liable for the following:

• Losses caused by technical issues, server outages, or internet connection disruptions.
• Financial or other losses resulting from the actions of third parties.
• Losses caused by the user's own errors or negligence.
• Financial losses directly or indirectly resulting from participation in gaming.

Gaming is a risky activity and the possibility of financial loss is always present. Only play with money that, if lost, will not affect your daily life.

Changes to Terms

okbagi reserves the right to change, add to, or remove these terms and conditions at any time. For significant changes, we will post a notice on the platform. Continuing to use the platform after any changes means you have accepted the new terms.

The latest version of these terms will always be available at okbagi.lat/terms-conditions. Visit this page regularly to stay informed about updates.

Contact & Support

If you have any questions or complaints about these terms and conditions, please contact our support team:

• 24/7 Live Chat: Use the live chat window directly on the okbagi.lat website.
• Email: [email protected]

Our Bengali-speaking support team is available seven days a week, twenty-four hours a day, ready to serve you. We are committed to resolving any questions or issues you have quickly.